Susanne Dalton Dupes
Position: Employee Engagement Trainer & Consultant

Susanne Dalton Dupes is an organizational development consultant who specializes in employee engagement. Susanne is the owner of the Dalton Dupes Agency in Knoxville, Tennessee. She helps businesses recruit, retain and reconnect with employees who feel disconnected from their company’s mission and vision. She helps organizations and teams understand individual differences and varying communication styles so they can work together more effectively.

Susanne brings a wealth of expertise from more than 25 years in the communications industry. She has earned multiple awards in communications and public relations and is one of only a few Tennesseans to be accredited by both the International Association of Business Communicators and the Public Relations Society of America.  

In addition, Susanne is certified as a professional analyst of behaviors, motivators, acumen and emotional intelligence. These certifications recognize her experience in training, education and practical application of behavioral models, including the DISC model, the six hierarchies of human motivation, the five dimensions of emotional intelligence and the six aspects of acumen.

In addition to being a successful business owner, Susanne devotes extensive time to women’s leadership development and is a co-founder of Mountain Laurel Leadership, a women’s leadership training company serving the East Tennessee region. She also serves on the board of Tennessee Economic Council on Women Foundation and the East Tennessee Women’s Leadership Council.


"An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage." -Jack Welch